|
|
|
|
|
- ASC’s VoIP recording solution with EVOip is entirely software based without any need for proprietary hardware and may be installed on an “off-the-shelf“ server provided by the customer. The calls are recorded directly from the IP network, saved on a hard disk and archived, if necessary.
- Specific integrated solutions for EVOip are available for major IP vendors.
- EVOip is available for both Windows and Linux operating systems.
- ASC’s VoIP recording solution comprises EVOip and EVOip active as passive and active components.
- EVOip, a passive VoIP recording solution, monitors the audio packets on the LAN. It may be used in nearly every customer environment and supports virtually all IP vendors. Additionally, it may be adjusted for the most popular VoIP products to record call details such as phone number, date, agent name, etc.
- EVOip active may be compared to an additional IP phone or a third party in a conference call. It supports the common protocols H.323 and SIP.
- EVOip fully integrates with any of the latest ASC communications recording and quality monitoring applications, MARATHON EVOLUTION XXL, MARATHON EVOLUTION, MARATHON EVOlite and INSPIRATIONpro enabling any existing ASC customer to introduce VoIP Recording capabilities into their environment.
- Fast and efficient search and replay: Select an application based on your company’s requirements. Choose INSTANTplay or INSTANT WEBplay primarily for immediate retrieval of the most recent call. POWERplay or WEBplay excel with flexible search criteria and other advanced functions.
|
|
|
